Message: Attention! Fundraiser could not be found or fundraising has been ended.

Answer: If you have changed your web address from the original that was provided, the "Attention!" message occurs. If it has not been changed and you receive the message, please contact us at

givingsupport@active.com.

Tip: To confirm if you changed your web address, look at the original email sent containing your user name, password, and web address. Then, look on the "Customize My Webpage" tab under the "Welcome Message" box. If the two addresses do not match, the address has been changed. If you have provided the original web address to your potential donors do not change as your webpage will be inaccessible.